Shipping & Payment Info

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  • Shipping & Payment Info
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1. Local Shipping Options We offer local shipping options for customers in [Logan County Ohio]. Please enter your address during checkout to check if your location is eligible.

2. Supported Shipping Zones We currently ship to across the continental US]. If your location is not listed, please contact us to confirm shipping availability.

3. Shipping Costs Shipping costs vary based on the destination, weight, and dimensions of the package. These charges will be calculated and displayed during the checkout process.

4. Policy for Returns, Exchanges, Damages, and Lost Packages

  • Returns and Exchanges: We are sorry but for health and safety reasons, we cannot accept any candy for refund or exchange
  • Damages and Defects: If your item arrives damaged or defective, please contact us within 24 hours of delivery. Provide photos of the damage for a resolution.
  • Lost Packages: For lost packages, please contact the shipping carrier directly. We will assist you in filing claims where possible.

5. Order Processing and Delivery Times Orders are typically processed within1-2 business days. Estimated delivery times vary by location. Delivery timelines are not guaranteed and may be affected by factors beyond our control.

6. Payment Options We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, etc.)

7. Payment Requirements and Instructions All payments must be completed at checkout. Orders will not be processed until full payment is received. Ensure that your payment details are accurate to avoid delays. For any issues with payment, please contact us immediately.

8. Contact Information For any questions or concerns regarding shipping or payment, please contact us at:

  • Email: email@btowncandycraze.com
  • Phone: 1-937-407-5474
  • Address: 129 W Columbus Ave Bellefontaine OH 43311
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